On July 20th last year, my parents were flooded out of their house in Berkshire. Last Sunday, 2nd March, they were finally able to move back in. They spent have spent a little over seven months living in hotels and temporary accommodation while negotiating with insurance companies, claims managers, plumbers, electricians and, most painfully, the awful builders appointed by the insurers. They have still got many months of work replacing and repairing things that were damaged, and their strength and fortitude through all this has been an inspiration.
Along their road, people are still living in caravans on their front gardens. The area is not known as a flood risk, and the local council and water company seem at a loss to explain why it happened, still less as to how it may be prevented in future.